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Terms & Conditions

Deliveries

All stock will be delivered within 1 to 5 working days. You will be notified if any item you order is out of stock and approximate delivery time. Courier fees are shown at checkout.

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Deliveries (Outside NZ)

For our international shipping we use NZ Post, your item will be sent as a gift. This is to ensure that you get the best international shipping rates possible. Please allow 4 – 10 working days for your international purchases, for further mailing dates and times click here, however, this does not include the time for customs. Some food products may be prohibited from some destination country’s, ensure you check with the customs service in your destination country for what products are prohibited before you purchase. For further customs information click here. Shipping fees are shown at checkout.

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Security

When you place an order with nanricroad.co.nz your information is transmitted over a secure server. All information is encrypted before it is transmitted using SSL technology. Once your credit card is processed we do not retain your credit card number, an added measure of security for
your credit information.

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Currency

All items listed are in New Zealand dollars.

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Gifts

It’s easy to make an order and have it sent as a gift to a special someone. Just find the items you would like sent and add them to the online shopping cart. When you’ve got what you want lick the ‘CHECKOUT’ button. At the Check-out you’ll be able to click on the box that says ‘I want the item(s) wrapped in a Gift Box.’, specify where and to whom the gift is to be sent. You can even select a preferred delivery date.

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Exchanges

We regret we are unable to exchange items, or accept returns for reasons other than if they are damaged or faulty. Choose carefully as we do not refund or exchange if you change your mind. If the goods are faulty we will meet our obligations under the Consumer Guarantees Act. You will not be charged any additional shipping or handling fees for replacement.